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i can't cancel my free trial adobe stock

New Here ,
Oct 31, 2020 Oct 31, 2020

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i can't cancel my free trial adobe stock, the cancel button don't exists

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Account management , Plans and purchase

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Community Expert , Nov 01, 2020 Nov 01, 2020

Look here: Cancel your Adobe Stock membership

 

If however you are on the transition for a paid subscription, you will be able to cancel after that. You will be charged and reimbursed. If your card has payement issues, you can't self cancel neither.

 

If you are not in the transition to a paid subscription (that means that currently your payement options are being processed), I suggest you contact Adobe customer service. Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html

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Community Expert ,
Nov 01, 2020 Nov 01, 2020

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Look here: Cancel your Adobe Stock membership

 

If however you are on the transition for a paid subscription, you will be able to cancel after that. You will be charged and reimbursed. If your card has payement issues, you can't self cancel neither.

 

If you are not in the transition to a paid subscription (that means that currently your payement options are being processed), I suggest you contact Adobe customer service. Adobe customer care can be contacted here: https://helpx.adobe.com/contact.html - click the small callout at the lower right of the screen and type "agent".

ABAMBO | Hard- and Software Engineer | Photographer

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