Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

i can't seem to cancel my Adobe Stock subscription or contact anyone to help me with this

New Here ,
Jun 13, 2018 Jun 13, 2018

I have no option in my account to end the subscription and the chat seems constantly closed, help please

340
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Jun 13, 2018 Jun 13, 2018

Hi Michael

There are no subscriptions associated with the Adobe ID you used to post on the forum.  Please sign out from your Adobe account and sign in using the Adobe ID (email address) used when you purchased the subscription.

Kind regards

Bev

Translate
Community Expert ,
Jun 13, 2018 Jun 13, 2018

This is a public forum, not Adobe support... other users can't help

To Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

-or reply #1 in https://forums.adobe.com/thread/2023066 - includes Mon-Fri Chat link

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jun 13, 2018 Jun 13, 2018
LATEST

Hi Michael

There are no subscriptions associated with the Adobe ID you used to post on the forum.  Please sign out from your Adobe account and sign in using the Adobe ID (email address) used when you purchased the subscription.

Kind regards

Bev

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines