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I cancelled my Adobe Stock subscription, but haven't receive my refund yet.

New Here ,
Nov 30, 2018 Nov 30, 2018

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Hi Adobe support team,

I have cancelled my 'Adobe Stock – 10 assets a month' subcription on the first day  of my bill i.e., on Nov 24,2018. But I have not got my refund yet.

My Order Number: 5026195500.

Invoice Number: IEN2018024319916.

Please let me know whether I will get refund or not?

Regards,

Ural GULER

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New Here , Nov 30, 2018 Nov 30, 2018
Hi,I reach the support from chat and they answered me as written below;Neha: Yes,I will issue the refund and it will be credited back in next 3 to 5 business days, Thank you very much.

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Adobe Employee ,
Nov 30, 2018 Nov 30, 2018

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Hi Ural,

Sorry to hear that.

The Adobe Stock subscription has already been cancelled.

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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New Here ,
Nov 30, 2018 Nov 30, 2018

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Hi,

I reach the support from chat and they answered me as written below;

Neha: Yes,I will issue the refund and it will be credited back in next 3 to 5 business days,

Thank you very much.

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