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i cannot cancel my adobe free sock trial

New Here ,
Oct 30, 2018 Oct 30, 2018

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i cannot cancel my adobe free stock trials

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Adobe Employee , Nov 05, 2018 Nov 05, 2018
Hi LanYou should be able to cancel your subscription now. Please ensure you are signed in with your Adobe ID - see Cancel your Adobe Stock membership The Stock subscription under your husband's account has already been cancelled.Kind regardsBeverley

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Adobe Employee ,
Oct 30, 2018 Oct 30, 2018

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Hi there

Your subscription has been cancelled.

Kind regards

Bev

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Community Beginner ,
Oct 30, 2018 Oct 30, 2018

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Hi Bev,

I'm in the same boat however my trial ended on October 23. There is no "cancel plan" option available under my Adobe Stock plan.

Just to confirm, I would like to cancel it.

Thanks and Regards

Kelly

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Adobe Employee ,
Oct 31, 2018 Oct 31, 2018

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Hi Kelly

It looks like the renewal payment is pending, which is why you don't see the option to cancel. 

It's now cancelled.

Thanks

Bev

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New Here ,
Nov 04, 2018 Nov 04, 2018

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Hi Beverley,

I would live to cancel my free stock trial cancel please as I can't find the cancel button anywhere in my account. Its [removed personal information]

Please also advise if my husband's account [removed personal information] has any stock image subscription or not as I can't find any info in his account either. If so, please cancel his subscription as well.

Thanks

Lan

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Adobe Employee ,
Nov 05, 2018 Nov 05, 2018

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Hi Lan

You should be able to cancel your subscription now. Please ensure you are signed in with your Adobe ID - see Cancel your Adobe Stock membership

The Stock subscription under your husband's account has already been cancelled.

Kind regards

Beverley

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