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i cannot cancel my adobe free sock trial

New Here ,
Oct 30, 2018 Oct 30, 2018

i cannot cancel my adobe free stock trials

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correct answers 1 Correct answer

Adobe Employee , Nov 05, 2018 Nov 05, 2018

Hi Lan

You should be able to cancel your subscription now. Please ensure you are signed in with your Adobe ID - see Cancel your Adobe Stock membership

The Stock subscription under your husband's account has already been cancelled.

Kind regards

Beverley

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Adobe Employee ,
Oct 30, 2018 Oct 30, 2018

Hi there

Your subscription has been cancelled.

Kind regards

Bev

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Community Beginner ,
Oct 30, 2018 Oct 30, 2018

Hi Bev,

I'm in the same boat however my trial ended on October 23. There is no "cancel plan" option available under my Adobe Stock plan.

Just to confirm, I would like to cancel it.

Thanks and Regards

Kelly

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Adobe Employee ,
Oct 31, 2018 Oct 31, 2018

Hi Kelly

It looks like the renewal payment is pending, which is why you don't see the option to cancel. 

It's now cancelled.

Thanks

Bev

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New Here ,
Nov 04, 2018 Nov 04, 2018

Hi Beverley,

I would live to cancel my free stock trial cancel please as I can't find the cancel button anywhere in my account. Its [removed personal information]

Please also advise if my husband's account [removed personal information] has any stock image subscription or not as I can't find any info in his account either. If so, please cancel his subscription as well.

Thanks

Lan

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Adobe Employee ,
Nov 05, 2018 Nov 05, 2018
LATEST

Hi Lan

You should be able to cancel your subscription now. Please ensure you are signed in with your Adobe ID - see Cancel your Adobe Stock membership

The Stock subscription under your husband's account has already been cancelled.

Kind regards

Beverley

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Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines