I forgot my ID and been charged for subscription and want to cancel it

[tyruschen]

Hi,

I forgot my Adobe ID and has been charged every month for Adobe Stock plan and I want to cancel it.

Are there any way to find out what my ID is by credit card information?

(I am using my workspace's ID to post this)

Thank you

Tyrus

[Abambo · Accepted solution]

Your ID is your e-mail address. Check your e-mail accounts. If you don't progress, you may get help with Adobe customer support. For any request of this kind, you need to contact Adobe customer care. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. If the chat window fails to open, or is non-responsive, use a different device to start the interaction.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)