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I forgot my ID and been charged for subscription and want to cancel it

New Here ,
Jun 23, 2021 Jun 23, 2021

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Hi,

 

I forgot my Adobe ID and has been charged every month for Adobe Stock plan and I want to cancel it.

Are there any way to find out what my ID is by credit card information?

(I am using my workspace's ID to post this)

 

Thank you

 

Tyrus

TOPICS
Account management, Plans and purchase, Troubleshooting

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correct answers 1 Correct answer

Adobe Community Professional , Jun 23, 2021 Jun 23, 2021
Your ID is your e-mail address. Check your e-mail accounts. If you don't progress, you may get help with Adobe customer support. For any request of this kind, you need to contact Adobe customer care. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. If the chat window fails to open, or is non-responsive, use a different device to start the interaction. (see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703...

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Adobe Community Professional ,
Jun 23, 2021 Jun 23, 2021

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Your ID is your e-mail address. Check your e-mail accounts. If you don't progress, you may get help with Adobe customer support. For any request of this kind, you need to contact Adobe customer care. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. If the chat window fails to open, or is non-responsive, use a different device to start the interaction.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer

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