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I licensed a image by mistake , can you guys remove the last one?
I use a Wacom tablet and sometimes I happen to double click on things by mistake since I'm still mastering how to use the pen...I would really apreciate if you guys could remove the last set of images named ' branding ' its a set of black and white stuff if not I understand, thanks !
Hi there
We don't have the option to remove an image once it's been licensed, but I've added a license to your account to replace the one used in error.
Thanks
Bev
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Hi there
We don't have the option to remove an image once it's been licensed, but I've added a license to your account to replace the one used in error.
Thanks
Bev
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I licensed a template by mistake. I clicked on the license button as I thought I was going to get more information on how many credits the template was and is licensed the file. FILE #: 322804129.
Can you remove this file and issue me a credit. I really wish that adobe would supply their users with confirmation windows with a little detail about the license.
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Hi There,
We have the same issue. We have licensed this image by mistake #598985558. It's an image of a chinese farmer with his crop. It was too late for us to realized that this image alone will eat up all pretty much everything on our account. Can you please help us cancel the last image we have licensed/downloaded?
Thanks!
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You can't cancel a licence, and you got asked a confirmation of the asset licencing with the numbers of credits that this asset takes. It's a Premium asset, and I'm not confident that there is a solution to this.