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I licensed a song from Adobe Stock, got a copyright strike on usage, what now?

New Here ,
Nov 16, 2022 Nov 16, 2022

I licensed a song from Adobe Stock to use as a lead in for a podcast.  Using 30 seconds of the song, I created a voice over / intro to a podcast.  On trying to upload it to SoundCloud for some feedback from people, I received a copyright strike from SoundCloud and they removed it.  I provided SoundCloud with the licensing code that Adobe Stock gives out, but SoundCloud says that is insufficient and that  "We would require confirmation from [publisher name] as they are the original rightsholders."  How am I suppose to deal with this?  

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correct answers 1 Correct answer

Adobe Employee , Nov 17, 2022 Nov 17, 2022

Our product manager has reached out to you for more information via private channels.

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Community Expert ,
Nov 16, 2022 Nov 16, 2022

< moved from using the community >

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New Here ,
Nov 16, 2022 Nov 16, 2022

"< moved from using the community >"

??

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Community Expert ,
Nov 16, 2022 Nov 16, 2022

you posted in the wrong forum (ie, how to use the adobe forums).

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New Here ,
Nov 16, 2022 Nov 16, 2022

Oh!  Oops.  Sorry about that.  First time posting 😞

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Community Expert ,
Nov 16, 2022 Nov 16, 2022

no problem.  (now let's hope someone can help you.)

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Community Expert ,
Nov 16, 2022 Nov 16, 2022

Now you are in the correct forum. There is no need to be ashamed of posting in the wrong forum (the first time). Forum moderators try to handle that.

 

This problem, however, is more consequential. I suppose that Adobe needs to talk to SoundCloud. The original rights holders have authorized Adobe to license their assets. Let's see, what @WendellaBee has to say.

ABAMBO | Hard- and Software Engineer | Photographer
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Adobe Employee ,
Nov 17, 2022 Nov 17, 2022
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Our product manager has reached out to you for more information via private channels.

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