I need help ! ,I do not intend to subscribe Stock mebership plan. I want a refund.

Report · Aug 30, 2022

Hi, I have a problem with Adobe Stock.

I accidentally subscribed Stock membership on Beginning of August , I have noticed that I subcribed something that unessential then I tried to cancel this plan but Adobe was going to charge more than Double of the actual price for the product that I did not use ,I did not want to buy, I did not want to subscribe.

How Could I get my refund ??

Report · Aug 30, 2022

How do you accidently give your credit card number?

This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
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Report · Aug 30, 2022

Hi @jiratchaya25879416gp3e,

From your Adobe ID you are using here on the forums I see that you signed up for a trial subscription in July and would have needed to cancel by the 4th of August to avoid the early termination fee. It appears the customer care granted you an extension. Were you expecting something else?