I've cancelled my plan, but my credit card was charged!

[pinoc42920157]

Hi,

i activated the free month trial for the 10 image plan

After some days i've cancelled the plan

But i've seen that my credit card was charged

What's the problem?

[Abambo · Accepted solution]

Look into your account to see if the plan is still active! You also should have gotten a notification by e-mail when you cancelled the plan.

You may Contact Customer Care for additional answers and insight of your account from the Adobe point of view.