Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

I want to cancel my monthly product purchase.

New Here ,
Dec 05, 2017 Dec 05, 2017

I want to cancel my monthly product purchase. And want to cancel the credit card. Please cancel credit card. Purchasing my product.

Contact back

Message was edited by: Mod (Email address removed).

341
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Dec 06, 2017 Dec 06, 2017

Hi Untharavipat,

You can now self cancel your Adobe Stock subscription from your account page.

Please refer the help document below to understand the workflow:
Additionally, I would like to let you know that you will lose access to any unused licenses if you cancel your plan, so you'd need to use them prior to cancelling.

Hope this information helps!

Feel free to update this thread in case of any additional questions.

Regards

Tw

...
Translate
Adobe Employee ,
Dec 06, 2017 Dec 06, 2017

Hi Untharavipat,

You can now self cancel your Adobe Stock subscription from your account page.

Please refer the help document below to understand the workflow:
Additionally, I would like to let you know that you will lose access to any unused licenses if you cancel your plan, so you'd need to use them prior to cancelling.

Hope this information helps!

Feel free to update this thread in case of any additional questions.

Regards

Twarita

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 07, 2017 Dec 07, 2017

I can not cancel my credit card and cancel my purchase. Please introduce a

cancellation procedure.

On Wed, 6 Dec 2560 at 21:22 twaritar3263062 <forums_noreply@adobe.com>

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 07, 2017 Dec 07, 2017

I can not cancel my credit card and cancel my purchase. Please introduce a

cancellation procedure.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 07, 2017 Dec 07, 2017

I can not cancel my credit card and cancel my purchase. Please introduce a cancellation procedure.

[image removed by moderator to protect private information]

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 07, 2017 Dec 07, 2017
LATEST

I would advise to contact our support team Contact Customer Care for further assistance.

**Be sure to remain signed in with your Adobe ID before accessing the link above**

In case you are unable to reach support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Feel free to update this thread in case of any additional questions.

Regards

Twarita

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines