Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


I Want To Cancel Subscription but save my 116 unused licenses!

New Here ,
Sep 27, 2020 Sep 27, 2020

Copy link to clipboard

Copied

How can I do this? I have 116 assets, but it's too expensive for me now (coronavirus etc.) to leave this plan and buy more. I want to cancel.

Any help?

Thanks

TOPICS
Plans and purchase

Views

98

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 28, 2020 Sep 28, 2020

Copy link to clipboard

Copied

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue.

EBQ

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 05, 2020 Oct 05, 2020

Copy link to clipboard

Copied

Thank you EvilBugQueen1. But there is no email where I could write to. Automatic chat doesn't help. How can I contact a person via email or chat?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 07, 2020 Oct 07, 2020

Copy link to clipboard

Copied

LATEST

Hi ZZZdesigner,

When the chat opens click on options at the top of the chat pod. You should see some more direct ways to contact customer care.

EBQ

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Buy Adobe Stock
Getting Started