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I want to Refund please

New Here ,
Mar 11, 2022 Mar 11, 2022

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Hello. A few weeks ago I wanted to try your paid photography system: Stock Adobe, I put all my bank details, but the truth is, I didn't like the experience, rather, I wasn't convinced: so much so that I wanted to unsubscribe and cancel my free subscription to prevent you from arbitrarily charging me this April; but, in a very strange way, I did not find, I did not find anywhere the button to cancel my annual plan and you have already charged me this month in an unjustified and arbitrary way: please, request a refund of my money as soon as possible.

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Adobe Community Professional , Mar 12, 2022 Mar 12, 2022
Charges are applied as soon as the trial runs out. And the system is accurate to the hour you took the subscription. Self-cancel: Cancel your Adobe Stock membership  If you can't self-cancel, you need to contact Adobe Customer Care. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the inter...

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Adobe Community Professional ,
Mar 12, 2022 Mar 12, 2022

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Charges are applied as soon as the trial runs out. And the system is accurate to the hour you took the subscription.

 

Self-cancel: Cancel your Adobe Stock membership 

 

If you can't self-cancel, you need to contact Adobe Customer Care. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer

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