Hi This is Arpit. I have 16 free assets and it's last day for my free trial, But after i purchased a video I got charged. I didn't get any OTP for the confirmation of the product which is a must in India. It's kind of illegle now. Please refund my money, I can't afford that expensive video. I freaking out here.. Please help me.
Abambo • Community Expert, Oct 18, 2021Oct 18, 2021
Videos are not part of the subscription. They are extra.
I'm not literate in India law, so I do not know if it is illegal to charge you, but to my knowledge, you got a confirmation screen before licensing.
You need to contact Adobe customer care for the refund. Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a differ