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Illustrator file Nr. 97268161can not be openend in AI, AI crashes

New Here ,
Apr 10, 2019 Apr 10, 2019

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The ai-file nr. 97268161 can't be openend in illustrator. Illustrator crashes every time.

Thanks for your help.

Best Regards

OK

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correct answers 1 Correct answer

Adobe Employee , Apr 12, 2019 Apr 12, 2019
Hi there,We'll be emailing you the correct version of the file.Regards,Sheena

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Adobe Employee ,
Apr 10, 2019 Apr 10, 2019

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Hi there,

I'm sorry to hear that the file isn't working at your end.

Allow me sometime to get this file checked and I'll update you more on this issue.

Regards,

Sheena

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Adobe Employee ,
Apr 12, 2019 Apr 12, 2019

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Hi there,

We'll be emailing you the correct version of the file.

Regards,

Sheena

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New Here ,
Apr 15, 2019 Apr 15, 2019

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ok. thanks, did you already? I haven't received it yet.

Thanks again

Helga

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Adobe Employee ,
Apr 16, 2019 Apr 16, 2019

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I've already emailed you on the email address that is on the forums.

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