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Image has no transparent backgound, but is checkered

Community Beginner ,
Aug 31, 2020 Aug 31, 2020

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Hi, I downloaded AdobeStock_300221760 and it was said that the background is transparent. It isn't. I't checkered and when I disable those layers the background is grey and when I disable that layer the image is not usable. I see many images like that in the search results and can't see how these images could be useful to anyone?

 

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Asset Quality, Troubleshooting

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Adobe Employee ,
Aug 31, 2020 Aug 31, 2020

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Hi esterk...,

Thanks for reporting this. I've granted you a replacement license for the asset and I'll pass this on to our content team for review.

EBQ

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Adobe Community Professional ,
Sep 03, 2020 Sep 03, 2020

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Hi ester,

 

Images like this one need to have a background against which the effect is rendered. The image asset is fully usable, but because it's somehow advanced Illustrator magic, a lot of people have problems with that:

Abambo_0-1599129834997.png

I've removed the link in your post, however, as this is a downloadable asset from Adobe stock and you are not allowed to share this file like this publicly.

ABAMBO | Hard- and Software Engineer | Photographer

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