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Image Purchased by Mistake

New Here ,
May 13, 2021 May 13, 2021

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Hi all, someone in my company just purchase an image by mistake and it was charged to the credit card, anyone know who to contact or how to get adobe to reverse this payment?  Thank you

 

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correct answers 1 Correct answer

Adobe Employee , May 13, 2021 May 13, 2021
It would be best if the person who made the purchase contacted customer care https://helpx.adobe.com/contact.html. Click on the chat icon in the lower right portion of the page. If unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.

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Adobe Community Professional ,
May 13, 2021 May 13, 2021

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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Stock forum.

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Adobe Employee ,
May 13, 2021 May 13, 2021

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It would be best if the person who made the purchase contacted customer care https://helpx.adobe.com/contact.html. Click on the chat icon in the lower right portion of the page. If unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.


EBQ

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