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image quality. help

Guest
Mar 10, 2020 Mar 10, 2020

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Hello all

 

before begining, i'm french, so if another french could help me, because i have read some subjects here of the same problem as me, but i have not understand all what it mean, so an answer in french would be fine if possible 🙂 If not, may ask more questions

 

I have submit somes pictures that i found very good in the "grain", i mean, good quality. but they were rejected, and i can t understand why. i'm not technical, i'm a nature pasionnate and i love take photos, but i'm not pro in this, so i don t really know what is not good in the pictures.

can someone tell me why these have been rejected please ?

 

and how to know if the picture has 4mp and if it makes 1600 x 2400 pixels. how can i look this please ?

 

here are 2 pictures refused. why ? thanks a lot

The ducks one was on the good size, i mean, the legs to earth... but i have the same problem on the adobe stock, sometimes my pictures looks like this, and i can t put them on good size... if someone can tell me how to do ? (in my pc, they are in good sense)
IMG_20200125_141522.jpgIMG_20200106_160632.jpg

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Guest
Mar 15, 2020 Mar 15, 2020

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can someone see my post ?? 

if yes, can someone help me please ??

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Adobe Community Professional ,
Mar 15, 2020 Mar 15, 2020

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Can you post the rejection reason for the photos? Something like Technical Issues, Artifacts Problem, Image out of Focus etc.

However, I would say at first glance it would be for Artifacts. Did you take these with a smartphone? Smartphone photos don't generally do so well here due to their issues with JPEG compression.

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Guest
Mar 15, 2020 Mar 15, 2020

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Hi Ricky

thanks for your answer.

 

the reason is "quality of the picture"

i don t know more

 

yes, i take them with my xiaomi mi note 10 wich is a very good phone for the pictures, that's why i bought it

 

what is an artefact ?

thanks

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Adobe Community Professional ,
Mar 15, 2020 Mar 15, 2020

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Artifacts come in a range of forms, but basically, it is noise due to the sensor, blocky pixels, due to compressing the file - to save space on the memory card, dust on the sensor etc.

Read this from Adobe:

https://helpx.adobe.com/stock/contributor/help/quality-and-technical-issues.html 

 

Smartphones image files are saved as JPEG which can introduce compression problems -esp for images for Adobe Stock, so in this case I think the overall image quality is not good for stock use.

Smartphone images are good when viewed at a small size, but when enlarged, say on a computer monitor at 1080HD, you can see some issues.

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Guest
Mar 15, 2020 Mar 15, 2020

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thanks.

the link is in english, too much technic terms, i don t understand. but i understood the quality is bad before of smartphone.

ok

is there a way i can see it before i send ?? because i don t know if the picture has 4mp and if it makes 1600 x 2400 pixels. don t know how to see that.

 

and how can i put the picture on the good side, the legs on the botom and not on the right on the pics ?

thanks a lot

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Adobe Community Professional ,
Mar 15, 2020 Mar 15, 2020

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You need to look at the file information of the image file. 

And in the Win 10 photo app, the rotation symbol is the circle with a dot in the middle:

Annotation 2020-03-15 173359.jpg

 

Other apps will have a similar function.

It's a good idea to download to your computer and then you can view the image better. You should always view the image at 100%, then you can see image quality issues in the image.

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Guest
Mar 15, 2020 Mar 15, 2020

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in fact, on my computer the picture is on good side, like on yours, but when i download it to adobe, they put it on bad side 😞 and i can t put it again right... and don t know how to do

on my pc the pictures are very great... so that's why i don t understand. but ok, i will try to look better ;D

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Guest
Mar 18, 2020 Mar 18, 2020

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can someone help me for the position of the picture

as said, on my pc it's ok, in good sens, but as i post on adobe, it's in bad sens and the legs of the ducs are on the right instead of on the botom
i'm sorry i can t good explain, my english is not good enough

 

maybe i say it in french if someon better understand 

 

les photos sont a l'envers, elles sont téléchargés sur adobe dans le mauvais sens alors que sur mon ordinateur, elles sont dans le bon sens et je ne sais pas comment les redresser sur le site d'adobe

 

thanks

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