Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Image Scratched

Community Beginner ,
Aug 13, 2020 Aug 13, 2020

Copy link to clipboard

Copied

I purchased an image and after I downloaded it I found it had scratches on it. It's number 331005198.

Please credit my account. Support is not working.

TOPICS
Licensing, Plans and purchase

Views

69

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 13, 2020 Aug 13, 2020

Copy link to clipboard

Copied

Hi naryste,

Thank you for bringing this to our attention. This may have been added as some design element. I'll ask our content team to review the image. Please remove the file from your system or any Creative Cloud libraries. I've granted you a replacement license.

 

EBQ

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Aug 14, 2020 Aug 14, 2020

Copy link to clipboard

Copied

LATEST

Thank you so much for your quick attention to to my post! I have removed the file from my system and it is not in any of my Creative Cloud libraries.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Buy Adobe Stock
Getting Started