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New Here ,
Jan 01, 2020 Jan 01, 2020

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Некоторые изображения не были показаны в моем личном кабинете более двух недель. При этом они видны покупателю и продаются.

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Account management, Troubleshooting

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Adobe Employee ,
Jan 08, 2020 Jan 08, 2020

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Hello aleoks,

Is this for only certain images or all images? Try clearing your browser history and signing in again. Are you running any extensions that might interfere with the site or the displaying of images? Does this occur in incognito mode in your browser? Does it occur on other browsers?

 

EBQ

EBQ

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New Here ,
Jan 10, 2020 Jan 10, 2020

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img 1.jpgimg 2.jpgimg 3.jpgЭто относится и к некоторым изображениям. Я уже удалил и переустановил браузер. Но это не помогло. Удаленные файлы cookie. Я проверил на другом компьютере, и там происходит то же самое.

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Adobe Employee ,
Jan 10, 2020 Jan 10, 2020

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Hi aleoks,

We aren't able to reproduce this at Adobe but you are the third person from Russia to encounter this issue. I would recommend checking with your ISP to see if they can help you resolve this. If you discover any new information please post it here and we can share what you find with others.

 

EBQ

EBQ

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