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Inquire about payment refund

New Here ,
Mar 05, 2021 Mar 05, 2021

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Hello
I would like to get a refund on the license purchase.
1. Get the link to purchase the license and purchase it.
2. I copied and pasted the link as it is, but it was automatically converted to another link and delivered.
3. Pay without knowing this fact.
4. Download will proceed immediately after payment.
5. I didn't use the image and I want to get a refund, but I couldn't proceed because I didn't have a refund button.
6. This is considered a systematic problem with Adobe Stock.

 

I really want to get a refund.
You can't pay 80 dollars for an image that you don't even use.
And I was disappointed with Adobe Stock's payment and refund system.
I hope this payment will be settled.

Please reply as soon as possible.
Thank you.

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Troubleshooting

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Adobe Employee ,
Mar 09, 2021 Mar 09, 2021

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Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.


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