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Issue when i wan't to license a image

New Here ,
Nov 28, 2019 Nov 28, 2019

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When i click on license an image, then nothing seems to happen. Altough, the image isn't licensed. When i open up the Web Developer console, i see an error in there (directly after pressing license button), which says:

base_ssl.min.js:1 Uncaught TypeError: Cannot read property 'undefined' of undefined
    at Object.<anonymous> (edge_de_DE_ssl.min.js:37)
    at Object.<anonymous> (base_ssl.min.js:2)
    at fire (base_ssl.min.js:2)
    at Object.fireWith [as resolveWith] (base_ssl.min.js:2)
    at Object.deferred.<computed> (base_ssl.min.js:3)
    at fire (base_ssl.min.js:2)
    at Object.add [as done] (base_ssl.min.js:2)
    at Object.<anonymous> (base_ssl.min.js:2)
    at fire (base_ssl.min.js:2)
    at Object.fireWith [as resolveWith] (base_ssl.min.js:2)
    at Object.deferred.<computed> (base_ssl.min.js:3)
    at fire (base_ssl.min.js:2)
    at Object.fireWith [as resolveWith] (base_ssl.min.js:2)
    at Object.deferred.<computed> (base_ssl.min.js:3)
    at fire (base_ssl.min.js:2)
    at Object.add [as done] (base_ssl.min.js:2)
    at Object.<anonymous> (base_ssl.min.js:2)
    at fire (base_ssl.min.js:2)
    at Object.fireWith [as resolveWith] (base_ssl.min.js:2)
    at done (base_ssl.min.js:5)
    at XMLHttpRequest.callback (base_ssl.min.js:5)
    at XMLHttpRequest.nrWrapper (base_ssl.min.js:1)

 

I also have recored this in a gif:

adobe-stock.gif

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Adobe Employee ,
Dec 02, 2019 Dec 02, 2019

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Hello,

 

Please contact customer care for assistance with this issue. https://helpx.adobe.com/contact.html

EBQ

EBQ

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