Keep getting a page not found message

New Here ,
Oct 09, 2018 Oct 09, 2018

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I keep trying to get to Adobe stock and I keep getting the same image of a cat in space saying that the page could not be found - which effectively means I can't get in to the site to search anything. I have even tried searching for images and I keep getting the same image and message. Is there something I need to do?

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Adobe Employee ,
Oct 09, 2018 Oct 09, 2018

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Hi Ron,

Sorry for the trouble it has caused to you. I've tried searching for images in the Adobe Stock website and it is working fine for me.

Would you mind using a different browser? Also, clear your browser cache and delete your Internet history and ensure that your browser accepts cookies and your firewall doesn’t block outgoing information.

Regards,

Twarita

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Adobe Employee ,
Oct 09, 2018 Oct 09, 2018

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Hi RM,

Along with Twarita's suggestions, can you also try searching without signing in? Thanks!

EBQ

EBQ

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