Libraries won't sync

New Here ,
Jul 14, 2018 Jul 14, 2018

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Got an an adobe stock image. It's in my library on the site. Cannot see it on desktop library Photoshop CC.

It says 'Library is disabled' when you hover over Cloud icon. I click enable  and nothing happens.

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Adobe Employee ,
Jul 16, 2018 Jul 16, 2018

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Hi there,

I apologize for the troubles.

Have you tried to connect over a different network or checked the firewall setting of the current network? The CC libraries syncing totally depends upon the network connection.

Let me know if still the issue occurs.

Regards,

Sheena

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New Here ,
Jul 16, 2018 Jul 16, 2018

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I signed out of Adobe and signed back in again.That seems to have worked.

I don't think it was anything to do with my network or firewall.

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Adobe Employee ,
Jul 16, 2018 Jul 16, 2018

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Geraldine,

Glad to hear that your issue got resolved.

Regards,

Twarita

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