Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Locked

Licenced vector with no vector software

New Here ,
Aug 09, 2018 Aug 09, 2018

Copy link to clipboard

Copied

HI,

I licenced an image without realising that it required vector software #63918349. Is there a way of converting it to a jpeg without adobe illustrator? Or can I unlicence it?

Thanks!

Danielle

Views

120

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Aug 10, 2018 Aug 10, 2018
Hi Danielle,I apologize for the troubles that you've been facing with the usage of the vector file. We've the vector file downloaded as .ai and therefore works the best in Adobe Illustrator. I don't think that converting the file to jpeg would help you retain the quality of the vector.If you're just looking for jpeg files, I would suggest you to filter the search by selecting the jpeg option which would help you refine the results to show jpeg files only. Please see Stock FAQ: What are the search options in Adobe Stock?...

Likes

Translate

Translate
Adobe Employee ,
Aug 10, 2018 Aug 10, 2018

Copy link to clipboard

Copied

LATEST

Hi Danielle,

I apologize for the troubles that you've been facing with the usage of the vector file. We've the vector file downloaded as .ai and therefore works the best in Adobe Illustrator. I don't think that converting the file to jpeg would help you retain the quality of the vector.

If you're just looking for jpeg files, I would suggest you to filter the search by selecting the jpeg option which would help you refine the results to show jpeg files only. Please see Stock FAQ: What are the search options in Adobe Stock? for more details.

Since there is no way to unlicense the file, I'll be adding 1 license to your account to use against this vector file.

Let me know if that helps!

Regards,

Sheena

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Buy Adobe Stock
Getting Started