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License

douglasr23934318
New Here ,
Jan 24, 2020 Jan 24, 2020

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Accidentally clicked to "License" a image while scrolling my search. Is there a customer support I can talk to about possibly Unlicensing this unwanted image?

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douglasr23934318
New Here ,
Jan 28, 2020 Jan 28, 2020

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No solutions?

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EvilBugQueen1 Adobe Employee
Adobe Employee ,
Jan 28, 2020 Jan 28, 2020

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In Response To douglasr23934318

Hi douglasr2394318,

We would need to verify you licensed the asset. Please provide the asset ID.

EBQ

 

EBQ

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douglasr23934318
New Here ,
Jan 29, 2020 Jan 29, 2020

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In Response To EvilBugQueen1

#116417010

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EvilBugQueen1 Adobe Employee
Adobe Employee ,
Feb 03, 2020 Feb 03, 2020

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In Response To douglasr23934318

Hi douglasr2394318,

Thank you for your patience. Please delete the asset and remove it from any libraries. I confirmed you licensed this and have granted you a replacement license.

 

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