Licensed the wrong photo

[john_z_li]

Hi,

I noticed that there is a photo item #144390238 showed up in my license history, which I did not decide to license. It could be that I pressed the button by mistake on my phone, since the buttons are really close by each other.

I never downloaded this photo, is there any possibility I could undo this mistake, and restore 1 item for my monthly subscription limit?

Thanks!

[Abambo]

Looping in Sheena Kaul​ or KanikaS​ for expert advise.

[john_z_li]

Thanks for replying!

[KanikaS · Accepted solution]

Hi John,

Since it would not be possible for us to remove an image from your account, I have added a replacement license instead.

Hope that helps!

Thanks

Kanika