Licensed wrong image 2024

[Wessel29640113zgz6]

I accidentally licensed the wrong version of the image I needed. Can Adobe remove the license and return my credit for AdobeStock_288943675?

Thanks!

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc services">

[Wessel29640113zgz6]

I appreciate that. Thank you for your response. re: forums, I agree. I've wasted time searching and attempting to chat. 

[kglad]

you're welcome (and hopefully an expert here will help you soon.)

if you don't get help in 24hrs, let me know and i'll flag a stock expert.

[Wessel29640113zgz6]

Thank you:)

[kglad]

[Liza5C0C · Accepted solution]

Hey @Wessel29640113zgz6 - I've granted the credit back.  It should now appear in your account. Please make sure to delete the file (#288943675) from storage.

[kglad]

@Liza5C0C 

thank you.