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Lizensierung Rückgängig machen

New Here ,
Dec 18, 2021 Dec 18, 2021

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Guten Tag, ich habe ungewollt ein Bild Lizensiert, da der Button "Lizenz" nicht vermuten lies, dass ich das Bild damit direkt lizenziere. Meine Erwartung war weitere Infromationen zu den Lizenzen zu erhalten. Entweder handelt es sich hier um sehr schlechte UX, oder Adobe versucht hier Kunden absichtlicht zu versehentlicher Lizensierung von Bildern zu bewegen. Ich möchte daher bitten, das die Lizensierung Rückgängig gemacht wird.

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Licensing Regret

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correct answers 1 Correct answer

Adobe Employee , Jul 12, 2023 Jul 12, 2023

Hello sebastiank49280078, 

I have verified and granted you replacement a replacement credit. Please delete asset from any downloads or library at your end.

Hope this helps !!

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Adobe Employee ,
Dec 20, 2021 Dec 20, 2021

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What asset did you license?

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New Here ,
Feb 03, 2022 Feb 03, 2022

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Bei mir genau das gleiche Spiel - auf dem iPad ist die Usability wirklich unmöglich.

Fotos kann ich immerhin zum Vormerken in meine Bibliothek legen, eine Vorlage (zu denen man erst recht erst einmal weitere Informationen sehen will) wurde direkt mit einem Tippen lizensiert.

Die Lizenz für die ID #300990528 möchte ich daher auch korrigiert haben, denn das ist es mir nicht wert (wurde auch noch nicht heruntergeladen). Danke vorab.

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Adobe Employee ,
Feb 03, 2022 Feb 03, 2022

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Adobe Employee ,
Jul 11, 2023 Jul 11, 2023

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Hello Deichcoder, 

I have granted you a replacement credit. Please delete asset from any downloads or library at your end.

Hope this helps !!

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Adobe Employee ,
Jul 11, 2023 Jul 11, 2023

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Hello JosiB.,

I have granted you a replacement credit. Please delete asset from any downloads or library at your end.

Hope this helps !!

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Community Beginner ,
Jul 11, 2023 Jul 11, 2023

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@WendellaBee same here, I have accidentally licensed an image.
The description of the image also does not match the licensed product. Can I cancel the licensing?

 

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Adobe Employee ,
Jul 11, 2023 Jul 11, 2023

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Hello sebastiank49280078,

Can you share asset ID details you have accidently licensed 

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Community Beginner ,
Jul 12, 2023 Jul 12, 2023

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Hello @Vani_100 

here is the asset id: #609639644

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Adobe Employee ,
Jul 12, 2023 Jul 12, 2023

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Hello sebastiank49280078, 

I have verified and granted you replacement a replacement credit. Please delete asset from any downloads or library at your end.

Hope this helps !!

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