Ich habe versehentlich ein Bild (#521963367) mit 50 Credits lizenzieren lassen, sollte aber vorab eigentlich nur für Layoutzwecke als Vorschau verwendet werden. Ich bizte darum, diese Lizenzierung rückgängig zu machen.
@wolfgangb26783728 I see that this asset was licensed through your team entitlement with credit packs. We don't have the ability to replace the credit pack credits directly to the team so I have two options for you to choose from. Option1: I can grant your team quota of 50 standard licenses. You'll only be able to license standard assets, no premium or videos can be licensed with this free quota. Option 2: I can grant you or a designated team member 50 credits that will give the ability to license some premium or video assets but the licensed items won't appear under the team's license history. Instead any assets licensed with these credits will appear in the license history of the person who receives the free replacement credits. Let me know your preference.
Vielen Dank für Ihrer freundliche Rückmeldung. Gerne nehmen wir Option 1 in Anspruch.
Thank you for your kind feedback. We are happy to take option 1.
Many thanks for your friendly answer. We are happy to take option 1
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Thank you, I've granted 50 free standard licenses to your team entitlement.