Lost Adobe Stock credits

[acbayhon]

Some of our Creative Cloud Team members seem to have lost access to our Stock credits amounting to 325. We pay monthly for this and I have the invoice if needed. We pay 65.99 per month and get 25 credits per month. Normally we have 3 users who have access to this and now there's only 1 person in the team who can see the credits. Is there anyone who could help? Thank you.

[Liza5C0C · Accepted solution]

Hello @acbayhon - you'll need to contact customer support team directly. 

https://helpx.adobe.com/contact.html

Click on the chat icon in the lower right portion of the page. If you are unable to see this feature, you may need to scroll down before it will appear or set your browser to private or incognito mode. Declining any Adobe Cookies may affect the presence of the chat feature.