I just logged into my account today and noticed 100+ photo credits gone. After scratching my head I noticed that our company card expired in September so as of October my account was inactive. I never once received any email or contact that this was in jeopardy. I updated the CC info today thinking the credits would show back up. They did not. I am not happy about this. Pretty sour actually.
Tried to do an online chat today. 3X sat for 45 minutes, 30 minutes and 1.5 hours and not once did any rep interact in a chat.