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Low quality licensed image file.

New Here ,
Jan 17, 2022 Jan 17, 2022

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I licensed this image to find it very low in quality and resolution. Please help. Thank you.

https://stock.adobe.com/th/images/trees-by-river-against-sky/351045589

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Community Expert ,
Jan 18, 2022 Jan 18, 2022

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Sorry for the inconvenience. For sure, this is an older asset, as the resolution is (documented) quite low for modern times at 1616 x 1080px. 

I did not licence the asset to check the quality, but probably is the "low quality" related to the low resolution. May be @Contributor1 can help out here?

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Employee ,
Jan 18, 2022 Jan 18, 2022

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Hello, I've verified the issue and granted you a replacement license. I'll send the asset to the content team for review. Thank you for the report and sorry for the problem with the asset.

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