Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Mad about fees on Stock.

New Here ,
Aug 08, 2020 Aug 08, 2020

Copy link to clipboard

Copied

The last time I had these charges on my account I canceled my Adobe Stock subscription to make sure I didn't get any charges again, and today I'm getting a notification telling me that the amount is still spent on my paypal and IN ADDITION, to cancel the "subscription" (having already been canceled 1 month ago) I MUST pay a fee of 60$ US.

 

What can I do? I try to talk with the chat but really useless... I'm so MAD about this situation! How to lose lots of money i haven't!!! 

 

Thanks if someone can help me with that! 

TOPICS
Account management, Licensing, Plans and purchase

Views

60

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Aug 10, 2020 Aug 10, 2020

Copy link to clipboard

Copied

LATEST

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue.

EBQ

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Buy Adobe Stock
Getting Started