Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Merging two Adobe Stock-Accounts

New Here ,
Nov 20, 2017 Nov 20, 2017

I want to merge two Adobe-Accounts. There is one Account I only used for selling my Photos on Adobe Stock. Now I've a new Account which i'm using for the whole Creative Cloud. Is there a possibility to bring the Content (especially my uploaded Photos) from the "old" Adobe-ID to the new Adobe-ID which I mainly want to use?

2.0K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

New Here , Nov 20, 2017 Nov 20, 2017

Ok. I've got an answer via Adobe-Chat. Merging Accounts is not possible but you can cancel the subscription on the one Account. And doing a new subscription on the Account where the "files" or in e.g. the Adobe-Stock Content is. If needed you can change the E-Mail-Addresses of the two Accounts you want to merge.

Translate
New Here ,
Nov 20, 2017 Nov 20, 2017

Ok. I've got an answer via Adobe-Chat. Merging Accounts is not possible but you can cancel the subscription on the one Account. And doing a new subscription on the Account where the "files" or in e.g. the Adobe-Stock Content is. If needed you can change the E-Mail-Addresses of the two Accounts you want to merge.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 20, 2017 Nov 20, 2017
LATEST

Hi Till,

I am glad that the issue has been resolved for you (via Adobe Chat). Please let us know if you have any additional questions.

Regards

Twarita

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines