Message about system error on Adobe Stock page

[comon-werbeagentur]

Hello,

i always get a message in adobe stock today that i can't close
My agency has an account with a permanent subscription. Everything looks correct in the account settings.
How can I fix the problem?

The message translated with deepl:
Unfortunately a system error has occurred. If you do not receive an email confirming your payment within the next few minutes, please try again or contact support.

[EvilBugQueen1]

Hi comon-werbeagentur,

I would need more information to determine why you are receiving this message.

1. Are you attempting to license an asset?
2. I see you have multiple profiles, which profile are you using when you see this error? What name or company appears at the top of the profile menu?