Misleading image format

Community Beginner ,
Aug 31, 2022 Aug 31, 2022

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I just downloaded an image that said it was Illustrator. Upon opening it up in Illustrator I have discovered it's actually an embeded Photoshop file and is uneditable. That's super misleading. I was planning to use the graphic in multiple sizes and extend the background myself for our email & social media but now cannot. I would like credit refund but also I think this file should be labeled differently. It's super misleading. 

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Community Expert ,
Aug 31, 2022 Aug 31, 2022

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It's not only misleading, it's also against the quality terms, and it should have been refused during the moderation phase. Could you please post the asset ID, so that @Contributor1 from Adobe can check the asset and decide what can be done?

 

I would suggest that you try to find a different asset that may be used for your project, I'm confident that Contributor1 will refund you the credit.

ABAMBO | Hard- and Software Engineer | Photographer

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