I have a problem regarding the mispurchase of footage.
The daughter of a well-known has made a mispurchase on Adobe Stock in my name. I wasn't paying attention by having her surf the Internet on my computer. Now I am faced with the problem that I do not need the purchased material nor do I have any use for it.
So I would like to return the license and cancel the payment. Is that possible in any way?
By the way, the Adobe Stock fast payment system is a bit too fast, a final check of the shopping cart would be desirable so no mispurchase can happen anymore.
Hi Alex,I'm sorry to hear that. Since it is a refund request and the cancellation of the license purchase, I would request you to Contact Customer Care for the same.Feel free to update the thread in case of any troubles.Regards,Sheena