• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers

missing credits / crédits disparus

New Here ,
Oct 05, 2022 Oct 05, 2022

Copy link to clipboard

Copied

Bonjour,

J'ai acheté 40 crédits Adobe Stock. J'en ai utilisé 30. 10 crédits viennent de disparaitre.
J'ai revérifier mon historique et je n'ai plus aucun crédit...

Comment contacter Adobe pour obtenir les crédits disparus ?

 

Hello,

I purchased 40 credits from Adobe Stock. I used 30 of them. 10 credits just disappeared. I rechecked my history and I no longer have any credit...

How can I contact Adobe to get missing credits ?

TOPICS
Plans and purchase , Troubleshooting

Views

22

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Oct 05, 2022 Oct 05, 2022

Hi @Aurélie264458043ddm,

Credit packs expire one year from the date of purchased. I can see that your credits expired on the 30th.

Likes

Translate

Translate
Adobe Employee ,
Oct 05, 2022 Oct 05, 2022

Copy link to clipboard

Copied

LATEST

Hi @Aurélie264458043ddm,

Credit packs expire one year from the date of purchased. I can see that your credits expired on the 30th.

EBQ

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Buy Adobe Stock
Getting Started