I have a problem with two pictures, I bought last year from AdobeStock. A photographer want me to proof, that I have licenced this pictures properly. So I searched for them in the licence overview (in the German version it's called "Lizenzverlauf"). But I found nothing. So I searched for the ID, but the pictures seems to be deleated from stock. I have found the original jpg file from Adobe on a computer. So the pictures must be licenced from Adobe. What can I do?
Thanks a lot.
thanks for your support. It's a bit curious: meanwhile I have the pictures in the menue "my library". But there are not listed in the licence overview.
IDs are: 121380989 and 83664940. Photographer is named as "rcfotostock" - but the profile is already deleated.
I suppose that you are located in Germany? I suggest you to study this thread, especially the marked ansers from @EvilBugQueen1 and her collegue @Kirsten Harris : https://community.adobe.com/t5/stock/abmahnung-eines-urhebers-trotz-korrekt-lizensiertes-bildmateria...
thanks for this reference. I have already mentioned the case in the linked discussion.