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Money return

New Here ,
Nov 21, 2019 Nov 21, 2019

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Hi! For some reason Adobe Stock wrote off my account, although I did not subscribe. How can I get the money back, what should I do to make this happen again? Thanks in advance for the answer!

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Plans and purchase, Troubleshooting

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correct answers 1 Correct answer

Adobe Employee , Nov 21, 2019 Nov 21, 2019
Hello K., I'm not certain of the issue you are reporting. You have an active Adobe Stock subscription, if you wish to cancel you can do so via https://accounts.adobe.com/ however since you signed up for a annual subscription there will be a early terminiation fee applied per the terms of the contract. EBQ

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Adobe Employee ,
Nov 21, 2019 Nov 21, 2019

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Hello K.,

I'm not certain of the issue you are reporting. You have an active Adobe Stock subscription, if you wish to cancel you can do so via https://accounts.adobe.com/ however since you signed up for a annual subscription there will be a early terminiation fee applied per the terms of the contract.

 

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EBQ

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