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Multiple Adobe Stock licenses

New Here ,
Mar 15, 2021 Mar 15, 2021

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We have three different Adobe Stock licenses and are wondering what happens to the credits we have not yet used if we cancel one of the licenses. Will they all go away? Are they connected to a particular license so only some will go away? Thanks!

 

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Adobe Employee ,
Mar 19, 2021 Mar 19, 2021

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Hi @sferrisor,

It sounds like you have multiple Adobe Stock subcriptions for your team. If you cancel one of your subscriptions then the quota associated with that subscription will go away after you cancel. As example if you have had a 10 asset subcription for 3 months and decided to cancel then those 3 months of unused quota will be removed.

 

If you have additional questions please reach out to customer care: Please contact customer care, https://helpx.adobe.com/contact.html. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.

EBQ

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