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Hi I ve just purchsed credit packs of 40 credits and 16 credits for 7 HD vdo footages
(which are 8 credits for each footage).But I can only licensed 6 footages ( it supposed to be 7 in total)Anyway to get the credits back please? Thankyou
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Hi,
Can you provide the asset ID of the video that cannot be downloaded please?
never-displayed
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