My stock assets got lost

[katriinap82157819]

Adobe Stock is not reliable service. After downloading my plan - still paying of certain amount of assets a month - I am not able to download ANY assets anymore. My monthly plan is valid, but I am paying of nothing! Adobe Customer Service is not offering any help and my work is suffering... deadline tomorrow... Is anybody experiencing this?

[EvilBugQueen1]

Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.