Need a person for a special situation

[sheilah0460]

When I created the Adobe Stock profile, it went under my 'personal' Adobe account rather than under our corporate account.  How can I get this switched to our corporate account without losing the 'credits' we have stockpiled?

[Riya123]

Hi @sheilah0460 - You could purchase a team plan under the company profile/account and cancel the current stock plan under personal profile . Once your stock team plan purchase is successful , you can let us know and we can help you by adding any unused credits left in your personal profile to your team account. Hope this help .. 

[sheilah0460]

Thanks, we have 118 'credits' on the existing plan, we just don't want to lose any of them.

We'll get this set up this week - how do we let you know we want to move the credits to the new account? Do I just email you?

[cid:image001.png@01DAE1A7.322C8F20]

Sheila Holyk, MBA
Pricing Supervisor/USDA Coordinator
Sheilah@njfco.com
1701 W. 16th St
Vancouver WA 98660
Office: (360) 696-4356 Cell: (360) 601-1492

[Riya123]

You can just tag me in this thread once the setup is completed and I can help with rolling over the unused credits(118) to the company account. Hope this helps 🙂 Thanks.

[sheilah0460]

Good Morning Riya; 

I sent an email with the information but it kicked back as undeliverable.

@Riya123 

[Riya123]

Hello @sheilah0460 -  were you able to upgrade to team plan?  I still don't see the team plan for your account. you could try contacting  Adobe customer care support through - https://helpx.adobe.com/support.html or https://helpx.adobe.com/contact.html to get this setup . 

Thanks.

[sheilah0460]

@Riya123  - yes, that's the information I was trying to send you.

Corporate account is set up under Kellyj@njfco.com 

Order #:

AE02783109074CUS

[Riya123]

@sheilah0460 - Sounds good.. Let me message you directly to confirm few things.