Need to cancel but I have no record of ever submitting my cc info...

New Here ,
Jan 01, 2019 Jan 01, 2019

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we noticed that Adobe stock has been charging us since May but neither my husband or I dont know how or why this started. i had to start a new login to figure it out and can't seem to find a phone number to clear this up. HELP!

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Adobe Employee , Jan 02, 2019 Jan 02, 2019
Hi Meri,Sorry to hear that you are facing issues with Adobe Stock services.I have checked your account details under the Adobe ID shared in the forums and was unable to find any active subscription or transaction details under the same ID.Could you please share some details which I am sending you over a private message?Regards,Twarita

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Adobe Employee ,
Jan 02, 2019 Jan 02, 2019

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Hi Meri,

Sorry to hear that you are facing issues with Adobe Stock services.

I have checked your account details under the Adobe ID shared in the forums and was unable to find any active subscription or transaction details under the same ID.

Could you please share some details which I am sending you over a private message?

Regards,

Twarita

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