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Need to unlicense an image I downloaded accidently

New Here ,
Aug 01, 2023 Aug 01, 2023

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I accidently downloaded 2 images with the wrong file format. I don't want these images and need the 2 credits returned. How do I go about achieving this?

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correct answers 1 Correct answer

Adobe Employee , Aug 02, 2023 Aug 02, 2023

Hello darrenh44657621,

I have verified and have granted you 4 replacement credit. Please delete asset from any downloads or library at your end.

Hope this helps!!

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Community Expert ,
Aug 01, 2023 Aug 01, 2023

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Post first the asset IDs here.

ABAMBO | Hard- and Software Engineer | Photographer

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New Here ,
Aug 02, 2023 Aug 02, 2023

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There's actually 4 - as 2 of the images were misleading / can't be used as can't remove the backgrounds (be good if there was a clearer preview / explanation with these images)

 

564643450

612314656

109708631

227103423

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Adobe Employee ,
Aug 02, 2023 Aug 02, 2023

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Hello darrenh44657621,

I have verified and have granted you 4 replacement credit. Please delete asset from any downloads or library at your end.

Hope this helps!!

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Adobe Employee ,
Aug 02, 2023 Aug 02, 2023

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Hello @darrenh44657621,

Can you share the Asset IDs of which 2 images you had the issues in removing the background

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