We have an Adobe Stock plan for a user, it has never been used. He is getting a message of zero assets available.
Are you on a Teams/Enterprise plan? Did you sign in to the correct level?
Try signing out and in again. If you get the option to sign in to your company, use that option.
Our company is on an enterprise plan. Unfortunately, a mistake was made, and we purchased a Teams license for Stock. All of our other users are using their Enterprise ID. This license is a Business ID. How do we have the user log in with a Business ID?
I would suggest that your administrator contacts customer support.
Thanks, I am the administrator.