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No support available?

New Here ,
Nov 01, 2022 Nov 01, 2022

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Hello,

 

I need support for paying / subscription feature of Adobe Stock.

But I cant find another support option than this Adobe Support Community.

Is there a way to send personal informations to Adobe Support? Or only public here in Community?

 

I cant believe that Adobe is a so big company and there is no support form for customers.


Thanks in Advance!

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correct answers 1 Correct answer

Community Expert , Nov 01, 2022 Nov 01, 2022

Click the question mark "?" at the upper right corner on the Stock main page to reach the Help pages:

 

https://helpx.adobe.com/support.html

 

https://helpx.adobe.com/support/stock.html

 

A "Contact Us" link is shown at the bottom of the page on the 2nd link above.

 

 

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Community Expert ,
Nov 01, 2022 Nov 01, 2022

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Click the question mark "?" at the upper right corner on the Stock main page to reach the Help pages:

 

https://helpx.adobe.com/support.html

 

https://helpx.adobe.com/support/stock.html

 

A "Contact Us" link is shown at the bottom of the page on the 2nd link above.

 

 

Jill C., Forum Volunteer

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Community Expert ,
Nov 01, 2022 Nov 01, 2022

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Here you are: Adobe customer care can be contacted by beginning a secure chat session at https://helpx.adobe.com/contact.html?rghtup=autoOpen. Pop-up blockers need to be disabled! If the chat window fails to open, or is non-responsive, use a different device to start the interaction.
Support phone numbers may be found here: https://helpx.adobe.com/contact/phone.html. Please note that phone charges may apply.

(see also here: https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703 or here
https://community.adobe.com/t5/account-payment-plan/how-to-contact-adobe-support/td-p/11843852)

ABAMBO | Hard- and Software Engineer | Photographer

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