Copy link to clipboard
Copied
Hey is anyone else having an issue accessing their full license history? I am only able to see a couple of my most recently licensed items, but I know we have a whole big library of images we've licensed. I used to be able to see all of them, but now it only shows me one page and there is no pagination at the bottom.
Anyone else having this issue?
I tried to contact support using the chatbot on the site, but it took 10 minutes after giving my email for the rep to tell me how many available images I have available to me - which is not even what I asked.
Copy link to clipboard
Copied
Hi R.,
Is it possible you have more than one Adobe ID? I looked up your account you are using here on the forums and I see that under your team entitlement there are only 7 licensed assets in your license history and none under your personal entitlement.
EBQ